Australia essay writing
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Tuesday, August 25, 2020
Gender roles. Roles of Men and Women in Society Essay
Sex jobs. Jobs of Men and Women in Society - Essay Example II. The organic make up of a person inside a general public has for some time been utilized to decide how that individual ought to carry on â⬠¢ Biology isn't really a deciding component in sexual orientation jobs â⬠¢ In a considerable lot of the social orders today, there is a propensity to credit jobs as indicated by the organic cosmetics of the people inside them â⬠¢ Men were given the places of intensity, not on the grounds that they could show improvement over ladies, but since of their organic cosmetics III. The society assumes a significant job in deciding the sexual orientation jobs of the people inside it â⬠¢ The guardians of an enormous number of individuals in the public arena decide the sexual orientation jobs of their kids and unbendingly uphold them. â⬠¢ Society is an incredible power in the lives of the people inside it â⬠¢ It is regularly amazingly hard for people to conflict with the jobs which have been set for them by their own social orders IV. Culture is another central point that decides the sex jobs of people in the social orders inside which they live. â⬠¢ There are a wide range of societies around the globe and every ha its own assumptions regarding what jobs the individuals from each sex ought to attempt â⬠¢ Other societies can't be decided by the western principles as a result of the way that while there might be comparable societies, there are others which are totally unique â⬠¢ In a globalized culture, people are viewed as equivalent and will in general be given equivalent chances, with each sex playing out those assignments which were customarily saved for the other V. The different jobs that are attributed to the different sexual orientations are for the most part dictated by the general public inside which people live just as by its way of life. Science just goes about as a marker to decide how the general public will mingle a person to act and it isn't in itself a definer of sexual orientation jobs Within the advanced world, sex jobs are beginning to become unimportant Women can take up the jobs customarily saved for men with a similar productivity and the converse has likewise been demonstrated to be genuine The sex jobs are today gradually getting obscured and they may stop to exist by and large in future It is a reality that sex jobs have existed for nearly as long as humankind has existed and it is very conceivable that they will keep on exi sting soon. They are a piece of the day by day lives of people and are showed inside the general public by recognizable factors, for example, how one carries on or show up. Sexual orientation jobs can be viewed as examples of sentiments regarded fitting or unseemly in view of oneââ¬â¢s sex and they get from the social desires for how individuals from the various sexes whether male or female, ought to carry on. A case of this is in the event that an individual believes themselves to be female, at that point she would be relied upon to show the qualities which are commonly connected with being female, for example, being delicate, needy and expressive of their emotions. There are different components that are utilized to decide the sexual orientation jobs in the public eye and the most significant of these are natural, social, and social variables. One would express that the natural make up of a person inside a general public has for quite some time been utilized to decide how that individual ought to carry on. In any case, there is yet to be verification of the way that whether one is male or female, the person in question is brought into the world with the intrinsic information on the attributes that are frequently credited to their sex (Zosuls et al 827). In
Saturday, August 22, 2020
Before 1865 Essays - British East India Company,
Prior to 1865 Brooke Massa 1 American Civilization to 1865 October 18, 1999 Patriotism initially developed as the Colonists turned out to be increasingly Democratic. Some contend that Democracy had consistently existed in the settlements, yet didn't start to develop until around the start of ?The Enlightenment?. I accept that Nationalism was available during the Progressive Era, yet then blurred once more, stoking the fire during the Civil War. Pioneers displayed all the parts of Nationalism. They had a common feeling of social character, an objective of political self assurance, and the mind greater part shared a reliability to a solitary national state. Homesteaders were a large number of miles from the ruler, the parliament, and Great Britain, this prompted another lifestyle. While numerous parts of frontier society were taken straightforwardly from that of Britain society, they additionally shaped new convictions and customs as they saw fit. The Edification ?Helped produce a developing enthusiasm for training and an uplifted worry with legislative issues and government.? (Brinkley pg. 85) With this ascent of scholarly interest additionally came the ascent of proficiency and innovation inside the states. The proficiency rates increased and more and more individuals had promptly avaliable writings. The creation of the print machine prompted a deluge of printed material, quite a bit of which delt with legislative issues. Books, leaflets, and chronological registries all were utilized in communicating the political thoughts of a significant number of our incredible early lawmakers. ?One explanation the Stamp Act made such a tumult in the states was on the grounds that printing innovation and accordingly print itself-had by then gotten vital to pioneer life. Massa 2 The settlements, similar to any country, needed to act naturally adequate, however because of the fixed measure of riches, this was unimaginable except if they acquired an outside wellspring of pay. Mercantilism was a basic piece of provincial society, the interest for imported products was extraordinary. Britain passed the Navigation Acts to restrain the Colonies exchange with outside sources. The Sugar Act, which again restricted exchange, particularly that of sugar, between the provinces, and the French furthermore, Spanish Claims in the West Indies. With all the limitations put upon them, it was as it were regular that the pilgrims would break these limitations. England passed a progression of Acts which included: the Hat Act, the Currency Act, the Iron Act, and the Stamp Acts. At the point when homesteaders known about these demonstrations, they started to mix. From the start the states felt that there was close to nothing or nothing to be finished. At that point in 1765, the Virginia House of Burgesses stoked the fire. Patrick Henry expressed that it was ludicrous for the pilgrims to pay burdened to a legislature that they had no portrayal in. This and different resoulutions were printed and considered the ?Virginia Resolves?. Simultaneously in Massachusetts, James Otis was requiring an intercolonial congress. After the finish of the French and Indian War, there were 4 issues which thus legitimately prompted the ascent of Nationalism and the Revolution: 1. In 1765 the British procure a lot of land in the U.S. through the Treaty of Paris. 2. The finish of the war drove Great Britain to strengthen the Route Acts. 3. The war evacuated the 1 essential bond that was all the while staying between the U.K. also, the U.S., that which was protecting the settlements agains the French. 4. The French also, Indian War prompted a 130 million pound British Debt. This amazing war obligation was another reason that England passed the Stamp Acts. These occasions assisted with fortifying the pilgrims feeling of social character and help the ascent towards Nationalism. Massa 3 With all the limitations set upon them, it was just common that the idea of political self-assurance emerged. Homesteaders felt that they should boycott together to ascend against the British. The exchange circumstance was a determing factor in the ascent of frontier political frameworks. Britian understood that the provinces were starting to ?think all alone? also, a progression of British government foundations started in the U.S. There were Vice Admiralty Courts, the Board of Exchange and Plantations, and numerous monetary and exchange guidelines. All states had Royal Governors and provincial authorities. In October of 1765, the Stamp Act Congress met and drafted a request to England expressing that pilgrims must be burdened from their own commonplace governments, and not from Britian. The fights worked, on the grounds that Britain before long toppled the Stamp Act. The states were evidently ?quiet? until the 1770's when England again passed prohibitive acts, this time the Intolerable Acts.
Tuesday, July 28, 2020
PUB DAY Zone One, by Colson Whitehead - BOOK RIOT
PUB DAY Zone One, by Colson Whitehead - BOOK RIOT Though Colson Whitehead is an accomplished novelist and an insightful essayist (19,000 words on the World Series of Poker!), Id argue that some of his best writing is published in an unusual spot: On his zany Twitter feed. Heres an example. When you clear my sites cookies from your browser, they send an Avenge me! blast home, and then youre in trouble, buster. Heres another: Just saw Dolphins Tale. Bah! They should have called itactually, thats a pretty appropriate title. Indeed, Whitehead is a writer with exceptional range. The former MacArthur Fellow (yes, he is really, really smart, in addition to being a goofy tweeter and an obsessive poker fan) burst onto the literary scene with his second novel, the Pulitzer Prize-nominated historical novel (John Henry Days). Hes also written speculative fiction (The Intuitionist), a semi-autobiographical (and fantastic!) childhood summer vacation story (Sag Harbor), and now, a literary zombie novel (Zone One â" out today). If youre one of the many readers (like me, frankly), who, upon first blush, considers literary zombie novel to be an oxymoron of the most immense proportions, well, weve got another think comin. Justin Cronins The Passage paved the way, and if one is a fluke, but two is a trend, Zone One seems to have started a trend. Indeed, Cronin writes a glowing review on Amazon, explaining that Whiteheads language zings and soars. Yes, we should be skeptical of such rising-tide-raises-all-ships-(of the same genre)-type reviews. But Cronins sentiment is certainly my experience with Whiteheads writing, as well. Hes a clever, engaging writer on both a micro (line-by-line) and macro (whole novel) scale. So, I for one, cant wait to dive into Zone One. Heres the dime tour of the story itself: Its about a dude named Mark Spitz (presumably, hes a different dude than the famed diver) spends three days trying to round up the remaining zombies who infest lower Manhattan. But apparently all doesnt go as planned. So what do you think? Intrigued? Are you planning to cast your zombie aversions aside and check out a great writer like Whitehead (if you havent already)? (Heres a great interview with Whitehead from NPR, if youre interested in more in-depth info about the novel.) Sign up to Unusual Suspects to receive news and recommendations for mystery/thriller readers. Thank you for signing up! Keep an eye on your inbox.
Friday, May 22, 2020
Uk Housing Market - Free Essay Example
Sample details Pages: 2 Words: 624 Downloads: 2 Date added: 2017/09/11 Category Advertising Essay Did you like this example? Introduction The learning of economics begins with the needs and wants of materials. Everyone needs basic things to live their life: food, air, water and shelter. With the advancement of science and technology people desires become more sophisticated, now they donââ¬â¢t need just food they need ââ¬Å" Dominos pizzaâ⬠or ââ¬Å"Mc Donald Burgerâ⬠, they want to wear designer wears, they donââ¬â¢t like just a room to live in they want buildings or their own home. More the variety increases and become more refined, the economy becomes more composite too. The study of supply and demand, basic concepts of economics is fundamental in todayââ¬â¢s property market because even a single economic decision can change the market greatly. ââ¬Å"The interplay of demand (the behaviour of buyers) and supply (the behaviour of sellers) determines the quantity of the good produced and the price at which it bought and sold. â⬠David Begg, 2005. The impact of Supply and Demand could be influenced by many factors. ââ¬Å"Demand describes the behaviour of buyers at every priceâ⬠(David Begg, 2005). Donââ¬â¢t waste time! Our writers will create an original "Uk Housing Market" essay for you Create order The demand in rental market increases to buy property if price goes down, however sellers will loss on their houses hence supply will decrease. If the price of property increases, consumers selling their property would make profit, increasing supply though unaffordability of consumer will make demand to fall. Housing Market in UK The housing market consists of buyers and sellers like in any other market who enter into an agreement for a price for a transaction. Because we are so physically and emotionally attached with our home normal factors can take different heights of significance. For instance its supply is affected differently than other products because of its non mobility nature. In recent years UK Housing Market has been proven volatile due to many fluctuations in some market and constant in other. The house prices were 0. 4% higher than in March 2010 and 10. 1% higher than in April 2009, amounting to ? 207,516 adjusted average price on April 2010. There was 0. 9% rise in UK house prices by the end of April 2010 when compared it with 4. 8% of quarter ending January 2010. The annual average prices of house in England climbed by 10. 9%, in Wales by 11. 3% and in Scotland by 2. 2% but Northern Ireland experienced great fall in house prices by -8. 9%. The annual average prices paid by first time buyers and former owner occupiers in April 2010 were 12. 2% and 9. 3% respectively were higher than they paid in 2009. In the same year, annual average house prices paid for new properties were 7. 6% greater than the previous year. (Source: as per latest statistics provided by Communities and Local Governments on 15 June, 2010) House Prices: It is a barometer of the level of economic activity which indicates the state of housing market. A vibrant housing market encourage people to invest in a long term financial commitment and make confident that their salary would be enough to fund their properties and will be able to pay their mortgages on time. This in turn acts as a stimulus for the rise in demand for houses assuming price inelastic of housing supply which subsequently led average price of a house to rise. House Price Inflation (%change): It is an indicator which helps to measure the average change in house prices over a given period of time usually a year. There is a number of factors that influence prices to fluctuate which we will discuss later. Annual House Price rates of change in UK (all Dwellings) Source: www. statistics. gov. uk UK| UK| All Dwellings| All Dwellings| Year| Months| Index(not seasonally adjusted)Feb 02=100| % change over 12 months (not seasonally adjusted)| Seasonally adjustedIndex| % change over 1 month (seasonally adjusted)| ? not seasonally adjusted| 2009| Nov| 168. 5| 0. 5| 168. 9| 1. 7| 200,255| | Dec| 168. 6| 2. 9| 170. 3| 0. 8| 200,307| | Jan| 174. 3| 6. 2| 174. 0| 2. 2| 207,483| 2010| Feb| 171. 4| 7. 3| 173. 8| -0. 1| 203,991| | Mar| 172. 8| 9. 7| 175. 0| 0. 4| 207,517| | Apr| 174. 4| 10. 1| 175. 7| 0. 4| 207,517| From the figure above it is clear that the average UK house price rose by 10. 1 percent
Saturday, May 9, 2020
Acute Stress Responses For Healthy Individuals May Be...
Acute stress responses in young, healthy individuals may be adaptive and typically do not impose a health burden. The relationship between psychosocial stressors and disease is affected by the nature, number, and persistence of the stressors as well as by the individual s biological vulnerability (i.e., genetics, constitutional factors), psychosocial resources, and learned patterns of coping. Keywords: psychosocial stressors, stress responses, homeostasis, psychosocial interventions, host vulnerability-stressor interactions The actual or perceived threat to an organism is referred to as the stressor and the response to the stressor is called the stress response. Although stress responses evolved as adaptive processes, Selye observed that severe, prolonged stress responses might lead to tissue damage and disease. In contrast, during aversive situations in which an active coping response is not available, mammals may engage in a vigilance response that involves sympathetic nervous system (SNS) arousal accompanied by an active inhibition of movement and shunting of blood away from the periphery (Adams et al. Although various situations tend to elicit different patterns of stress responses, there are also individual differences in stress responses to the same situation. This tendency to exhibit a particular pattern of stress responses across a variety of stressors is referred to as response stereotypy (Lacey Lacey 1958). Across a variety of situations, someShow MoreRelatedThe Social Impact of Drug Abuse24406 Words à |à 98 Pagesimpact of drug abuse II. Social implications of drug abuse . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10 A. B. C. D. E. Family and community . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 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Wednesday, May 6, 2020
The Catering Skills of Uphsd Free Essays
Chapter 1 THE PROBLEM AND REVIEW OF RELATED LITERATURE AND STUDIES Introduction ââ¬Å"Catering is the cottage industry of New York. All a caterer needs is a Cuisine art, some pots and pans and a couple of food magazines to start out. They get jobs, though they donââ¬â¢t necessarily get repeats. We will write a custom essay sample on The Catering Skills of Uphsd or any similar topic only for you Order Now â⬠ââ¬âDonald Bruce White; New Yorkââ¬â¢s best known caterer. Finding and choosing a catering service is one of the most important aspects of planning the perfect event. The most challenging part of creating an event is the food. If you think serving food to a group of people only requires good culinary skills, you are sadly mistaken. Being able to cook is just the tip of the iceberg. A lot more goes into serving food to guests. And if the turnout is predicted to be large, then it is best advisable to steer clear of working on the food by you, and hire professionals for the job. This is where catering comes in. A good catering service will not only provide you with a delicious menu, but will also help setting up the meal area, serve guests efficiently and take care of any related faux pas. Caterers not only serve as waiters/waitresses, they also assist as bartenders. A professional caterer knows what menu to be set for a particular event, the volume of food required, the serving process (what comes after what), makes sure that the food looks good when served, and also explains the meal effectively to the guests, if required. Arranging the table correctly is also something a catering service takes care of. The type of cutlery necessary, the arrangement of bowls, plates and glasses and the folds of a napkin; all these intricacies are taken care of by them. The event or the occasion is of utmost relevance when lanning the food. If it is wedding, champagne, caviar and wedding cakes are a must. The cake should be confirmed by the couple regarding size, flavor, and decoration. A corporate gathering for example a business luncheon party would generally have a larger variety of liquor: wine, whiskey, and rum. It is also intelligent to keep a few mocktails for the non-drinkers. When deciding on the menu, it is best to have the quintessential starter-entre -dessert series. If you want to make it more elaborate, go for the six or eight course meals, accordingly. Most people prefer wine as the form of alcohol while eating. But it is very important to be aware of which wine (white or red) can complement the kind of meat that is being served for the meal. Also, remember, white wine is served chilled, while red wine is best kept at room temperature. The glasses for both are different as well. It is best to keep the dessert light, with a few varieties. Since not everyone has a sweet tooth, instead of sticking only souffles and ice cream, you can also serve fresh cream with fruit salad. For every course in the meal, the cutlery is different. Therefore, the waters should be alert about the time of change. If it is a buffet, then the plate should be replaced immediately when the guest leaves the table for the next course or helping. Also remember to have water on the table at all times. It is a very basic item, yet mandatory. The most important thing for the people who are serving to remember is to keep their own emotions in check. Be pleasant to the guest come what may. And to make these events perfect you must have the perfect staff. Knowing the skills of BS. HRM students of the University of Perpetual Help System DALTA in catering will help provide us students, parents, faculty and the university a background of what kind of students the university is producing. Will they be an asset someday, have they learned and will their skills help them land a job in connection with their course. Catering as a major subject in HRM needs further studying when it comes to the skills of the students. Potentials in catering service are one asset to be the best known caterer. Background of the Study The history of catering and fine cooking trades dates back in the 4th millennium BC. It all started in China but the culture of grand eating and drinking was already important during the prosperous years in old Egypt. However, the catering trade only emerged from the commonly practiced hospitality, which was always free, when the first real hostels and inns were built in ancient Greece. The development in ancient Greece continued in the Roman Empire. At first, the accommodations for Roman soldiers were found along the military roads and trading routes, which were eventually opened to all travelers. During the Middle Ages in Europe, the first signs of the rebirth of the catering trade were seen in monasteries which covered mainly the needs of the many Christian pilgrims going to Rome. Caravan series served the same purpose in the Orient and started there around 600 AD. During Charlemagneââ¬â¢s time, the catering trade developed and spread throughout the entire Europe because transport and trade required secure accommodation. The catering trade had been greatly influenced by the church in the later part of the Middle Ages. Additionally, the newly established bourgeoisies, the flourishing trade, the natural economy being replaced with money, and the intensification of transport all contributed to the popularity of catering industry. The catering industry was widely spread in Germany from 14th to 15th century and this had drawn the attention of legislators. The first ââ¬Å"beer inspectionâ⬠licenses were paid by the Augsburg Elector in 1530. It was also in the same year that the ââ¬Å"Reformation gutter Polizeyâ⬠law was enacted and this replaced many regional regulations. After the law was enacted, different rules for hostels and inns were issued and this led to the regulation of the serving of drinks, beer mugs sizes, and the quality and purity of beer, even the quantity and kind of dishes were brought up in the ââ¬Å"Zehrordnungâ⬠regulation. As time passed by, guild hostels and houses developed. The term ââ¬Å"Seefahrts- und Schifferhauserâ⬠was first heard in the seaside towns during the Hanse era. As another area of expertise, post guesthouses and rathskeller restaurants emerged, and until now, they can still be found as establishments termed as ââ¬Å"Gasthofzur Postâ⬠or ââ¬Å"Ratskellerâ⬠. The improvement of transport, technical innovations, population increase, and sudden rise in the trade of travel and tourism gave gastronomy a quick shift which made it a very important factor for national economy. Today companies like Crave Catering Melbourne offer a range of culinary options which have a proud history of tradition, tweaked and prodded to manifest current trends. All that can be said is; ââ¬Å"enjoy your food with the knowledge that it has developed over timeâ⬠. -David J Kahan (Crave Catering Melbourne) The Hospitality industry and the restaurant sector is an industry that is continuingly growing. These industries employ a lot of people in many different ways. And which cause large portion of people to eat out of their home. Because of these the average skills of the people when it comes to food preparation is decreasing. Due to these social changes in the society catering opportunities and organization rises. ââ¬Å"Whatever position you choose to work within, in the catering profession there are a few attributes that are considered important for all job roles. Youââ¬â¢ll first have to be physically fit with a good level of stamina. This is because many catering jobs involve working in hot, busy, pressurized kitchens where you have to be constantly thinking on your feet. The ability to multi-task and communicate well are also imperative, with organizational skills being of the utmost importance. Catering offers great opportunities for career development. To work within this profession youââ¬â¢ll obviously need a passion for food, but also have the dedication and motivation to work long and sometimes unsociable hours. â⬠-acareerchange Catering might seem like the right career move as youââ¬â¢re lying in bed envisioning how you couldââ¬â¢ve done a better job with your friendââ¬â¢s holiday buffet than she did. But thereââ¬â¢s a lot more to running a catering business than meets the eye. Not only do you have to be a skilled chef, a mover of delicate and perishable items, a master planner, food preparation, food service, cleanup and a savvy entrepreneur all at the same time, but you have to do it looking as cool and stress-free as possible with a smile on your face. Review of Related Literature and Studies SKILL MATRIX AND COMPETENCY MAPPING The theme of this project is ââ¬Å"Training Need Analysisâ⬠one of its objective is to find out the skill competency levels of the employees of Textron India Pvt. Ltd. In here, the skill matrix which was developed in consultation with the team leaders and rated by all the members of the team. While the competency map was developed and rated with the help of the skill matrix. They defined Skill matrix as the most basic terms defines the skills and skill levels of each employee, as per his/her perception and also as per the supervisor/team leader/managerââ¬â¢s perception. While competency mapping deals with a pre-defined set of competencies calledLominger. Competencies which it relates and links to the skill matrix ratings, so as to find out how good the employees are. in relation with my study they wanted to find out the complete list of the skills that the organization as a whole possesses i. e. the skills inventory of the organization, the skill levels of each individual employee,The employees who are capable of training other employees and the skills that they specialize in. Prepared by JOJAN V. JOSE 09DM050 During the academic year 2009-2010 Under the guidance of D r. MANOSI CHAUDHURI (Project Mentor), Hospitality Management Skills: An Educational and Workplace Comparative Analysis This study utilized secondary data to formulate a comparison of hospitality curricular design as it is viewed by industry. The two studies used for this research project were conducted in a longitudinal format. The two studies asked industry recruiters at a university sponsored career event to indicate where key hospitality skills are best learned. The comparative findings profiled that specific skills are best learned in the work place while a smaller skill set was needed from Hospitality Education. The skills found to be most important which are taught in the educational setting were compared to the hospitality courses at the University of Wisconsin-Stout with the purpose of identifying any potential gaps in skills. A model was used which allows courses to be compared to the skill sets industry deems as important. It is helpful literature since its primary objective is to identify the skills of its respondents. ââ¬Å"Identification of skillsâ⬠is a common ground for the current research topic both study determines the skills of the respondents. The methods use in this study can be adapted to the current research study. prepared by: Daniel Wood A Research Report Submitted in Partial Fulfillment of the Requirements for the Master of Science Degree in Training Development Approved for Completion of 4 Credits TRHRD-735 Field Problem in Training Development by: Professor Robert Davies, Research Advisor The Graduate College University of Wisconsin-Stout, Copyright Food Caterers Association of the Philippines 2003. All Rights Reserved. 10 Baler St. San FranciscoDel Monte, Quezon City. A group called Food Caterers Association of the Philippines is a professional that is determined to focus on giving quality catering service. Its Goals are to encourage growth among its members by promoting networking, interchange of ideas and continuing education, keep abreast of the latest local and international trends in food preparation and event management by networking with local and international resource personnel, gain recognition both locally and internationally via trade fairs and exhibits, define industry standards by generating guidelines for the accreditation of local aterers. I sited it because it is about catering, it also highlights the skills of the caterers with regard to having quality service they have the core values which is unity, teamwork, professionalism, excellence (particularly in the culinary arts), creativity, taste. Founding out about this association will give our research strong information and background of what standing does our caterers in our cou ntry produces and the quality of catering service we provide. This association stands for the catering industry in the Philippines as a whole. And through this, we will be more enlightened of what is the skills needed in this association and if the B. S. HRM students qualified to pass their association. Catering skills setting the scene The Catering Skill Setting the Scene concentrates on the main practical skills needed to cater an event or run a restaurant. It can be an invaluable resource for those who want to enter the catering industry. It can also be a useful guide for those who wants to improve their skills in catering. It gives insights and tips on how you can effectively prepare an event. Having read about this, will give our research insights on the proper ways in learning the skills of a certain caterer when inside the work place. It will give our research information on the skill needed to be called a good caterer server for it sets information on the proper skill development, skills needed and acquired of a catering server. reading about this article pave way to new insights of the importance of skill in the catering server for this skill will provide good service to any event the caterer is in. Produced by: Video Education Australasia, Commissioning Editor: Christine Henderson, Executive Producer: Mark McAuliffe. Catering Management an Integrated Approach, Authors: MohiniSethi and SurjeetMalhan, the New Age International Publisher. This book provides information on the catering management, the division of labor in the catering industry, functions and a lot more about catering management. In this book skill is very important in every person assigned in every department. It gives information on what evaluation process is to be given in every staff like Staff appraisal, appraisal of work conditions and procedures, food product evaluation and more. And also in this book it shows that in the catering industry there are lots of works that are to be done. Where every employee are assigned in the position best fit in their skill in catering like catering manager, supervisor in the kitchen, head cook, waiters and storekeepers. This book best fit our research for it talks about the division of labor of every employee where evaluation of skills is very important. The evaluation of skills in this book shows the importance of skills in the catering industry. It shows methods on how to evaluate skills and why the catering has to be evaluated. Skills Upgrading New Policy Perspective OECD ORGANIZATION Director: Sergio Arzeni. It is indicated in this book that the most affected sector in skill gap is the communication, hotels and catering. It talks about the low skill equilibria where it is stated there that in UK majority of the managers and workers were low skilled and produces low quality goods and services. And because of these they had to improve all the skill of their workers and for their workers improvement they require all of them to undergo proper training. One of the tools used is the skills strategy white paper it proposes to improve choice for employers, better information, improve management training and development and improve support. The book will lead us to thinking that skill is not merely acquired. It has to undergo certain processes for it to be best qualified in a certain job. Reading about the articles and studies of this book has brought changes in our understanding of our research. It cleared questions which will help us expound our research. It says something about the importance of skills and what are the advantages and disadvantages of not having the skills required in a job and of what great effect will it cause the establishment you are working. Which we think relates and discusses more of our research. Professional Chef 2 level Diploma, authors: Gary Hunter, Terry Tinton, Patrick Carrey and Steven Walpole. Qualifications when it comes to skills are very important in catering and it was explained very well in this book. Competence in every work must always be applied by every caterer for skills to be properly applied. It says here that a lot of trainings will pave way for the best caterer which we thought of as a group. Reading about this book will open up topics which will give sights on the importance of training in a caterer for it to acquire the best skill needed which fits very well in further more understanding our research. It introduces learningââ¬â¢s which we think is new to us. Applying what weââ¬â¢ve read from this book to our research will clarify some points that are not yet clarified to us. And through this book identifying the skills needed of a caterer is clearly identified and again tells about the importance of skills in the catering industry. Revised Hospitality and Catering Assessment Strategy and the New Technical Certificates August 2009 FAQs by City Guilds. A lot of information about the catering assessment and skills are mentioned here. It shows details about the newly revised hospitality and catering strategy assessment and certificates to be endowed. Reading about this article gave us again insights on the importance of skills in the catering industry. It shows the very importance of skills before granting the said certificate. it widen our views on the importance of our research regarding the catering skills of B. S. HRM students. Running through our research this article will prove of how vital skills are when it comes to the catering industry. Skills and Work Catering and Hospitality (The Basic Skills Agency Developing Effective Practice). We included this in our research because this gives the very detailed information on the skills needed in the catering service. It talks about the everyday catering task such as: acting on verbal instructions from chef or supervisor, making and receiving telephone calls, discussing work plans, following recipes, preparing food, reading temperature and time charts, taking notice of safety and hygiene signs, operating kitchen equipment according toinstructions, filling in records of stock, receiving and checking deliveries, completing accident book or hygiene records, weighing dry ingredients, measuring liquids, mixing and dividing food, setting temperature of ovens, timing cooking, writing orders, making notes. It also mentioned the most important skills needed in catering service which is the listening skills, Reading skills, Writing skills, Number skills, Communication skills needed to work in catering and hospitality, Numeracy skills needed to work in catering and hospitality. Theoretical and Conceptual Framework This research will use the skill matrix or the competency framework. Skill Matrix also known as Competency framework consists of a list of skills, and a grading system, with a definition of what it means to be at particular level for a givenà skill. It is a way to capture or identify the skills required for a particular job. Both of these fall under skills management. ââ¬Å"Skills managementà is the practice of understanding, developing and deploying people and theirà skills. Well-implemented skills management should identify the skills that job roles require, the skills of individual employees, and any gap between the two. â⬠-Wikipedia CATERING SKILL MATRIX | | | | |A. Communication Skills in Catering and Hospitality | | | |Skills addressed | | | |through: | | | Reading and understanding straightforward written andgraphical information, e. g. recipes, | | | |orders, safety signsand notices, labels, instructions on equipment | | | |Completing forms and records, writing notes,e. . orders, stock lists, hygiene records, | | | |accidentreport book, telephone and other messages | | | | Speaking and listening ââ¬â talking face-to-face and onthe telephone with individuals and | | | |groups, e. g. colleagues, managers, suppliers, inspectors | | | | | | |B. Non-essential Skills and Experience | | |Can assist with the food preparation and service in other areas of the kitchen | | | |Can assist in setting up and serving catering functions | | | | | | |C. Essential Skills and Experience | | |Being reliable, responsible, dependable, and fulfilling obligations | | | |Can accept criticism and dealing calmly and effectively with high stress situations | | | |Must be able to work in a cooperative manner with Chefs and kitchen staff | | | |Has knowledge of principles and processes for providing customer service. This includes | | | |customer needs assessment, meeting quality standards of service, and evaluation of customer| | | |satisfaction | | | | | | |D. Position Responsibilities | | |Can greet, smile, make eye contact, and make customers feel welcome | | | |Can maintain tables and services area in clean and neat manner | | | |Can respond to customer concerns in a professional manner | | | |Has a commitment to the service values and ethics of the client company | | | |Can make sure that the foods are been prepared and are presented according to the | | | |establishmentââ¬â¢s standards. Maintain the standards for correct proportioning and | | | |presentation | | | |Can coordinate the delivery of food and service items, to guests in pleasant and timely | | | |manner | | | |Can follow all safety rules and actively prevent accidents | | Research Paradigm Our research paradigm shows a pattern which will serve as a guide when making decisions in carrying out our research. For our input, we included the studentââ¬â¢s profile which is the age, gender and academic grades in catering. We also included the skills of a catering server. This will remind us of our limitations, what our research will only cover. For our process we use the questionnaire analysis for further understanding of our research and provide facts of what will be others point of view with the catering skills of UPHSD 4th year B. S. HRM students, will they be effective as a catering server or not. Statement of the Problem Given the above mentioned skills that a qualified good caterer must possess, this study will give light on the said matter, focusing primarily on the skills of B. S. HRM students who took catering subject. Hence the central question is: ââ¬Å"Do the 4th year B. S. HRM students have the important skills required to qualify as a good catering server? â⬠Specific problem: 1. What is the profile of the students in B. S. HRM 4TH YEAR? 1. age 2. gender 3. academic grades in catering subject 2. What are the catering skills of B. S. HRM students? 3. What is the relationship of the profiles of the respondents to the catering skills? Hypothesis There is no relationship between the profile of the respondents and their catering skills. Significance of the Study The study will determine the catering skills of B. S. HRM students of the UPHSD Las Pinas. Being the first research to focus in this area, it provided broad explanation of the catering skills of B. S. HRM students and gave key information on the prevailing views of the students. The study can be a basis for other research work in catering. The research can also serve as guidelines for the faculty of the college of International Hospitality Management teaching catering subject, to further improve their teaching skills and methods. Since the goal was to let the students see the benefit of learning all the skills in catering. These study will also determine the skills of B. S. HRM students who have taken catering subject to serve as a basis for the faculty evaluation of how the students learned catering subject effectively, what needs to be improve and to find the most effective way on how the students will learn in there catering subject. The study also determines which is more skilled if it is the Male or Female UPHSD students and find solution to a problem with regards to the studentââ¬â¢s hands on skills in providing good catering service like food preparation, food service, cleanup and creativity. Also other colleges of IHM can also adopt this research and apply the framework of the study in order to have an assessment of their own catering subjects. Scope and Delimitation The primary objective of the study is to determine the caterings skills of B. S. HRM students of UPHSD Las Pinas and if those skills fit the qualifications needed to be good catering server. This study considers every aspect of studentsââ¬â¢ academic performances with the catering subject, which is the laboratory and lecture classes. The study will focus on 4th year HRM students of UPHSD for the school year2012. These are purposively chosen because it will be more feasible for the researcher to acquire desired information. Definition of Terms Catering ââ¬â This industry comprises establishments primarily engaged in providing single event-based food services. These establishments generally have equipment and vehicles to transport meals and snacks to events and/or prepare food at an off-premise site. Banquet halls with catering staff are included in this industry. Examples of events catered by establishments in this industry are graduation parties, wedding receptions, business or retirement luncheons, and trade shows. Skill ââ¬â An ability and capacity acquired through deliberate, systematic, and sustained effort to smoothly and adaptively carryout complex activities or job functions involving ideas (cognitive skills), things (technical skills), and/or people (interpersonal skills). Caterer ââ¬â ( caterers plural ) Caterers are people or companies that provide food and drink for a place such as an office or for special occasions such as weddings and parties. Server ââ¬â aà personà whoà serves. 2. somethingà thatà serves à orà isà usedà inà serving,à à asà aà salver. 3. broad fork, spoon, or spatual for dishing out and serving individual portions of food, as vegetables, cake, or pie. 4. Ecclesiastival- an attendant on the priest of Mass, who arranges the altar, makes the responses, etc. Chapter 2 METHODOL OGY Research Design This study will employ a descriptive method of research. A descriptive study from the word itself descriptive, it describes a certain phenomenon or an event. In this case the researchers will describe the variables such as skills and studentsââ¬â¢ profile. This study will describe weather this variables contribute to the overall catering service quality of 4TH year B. S. HRM students of UPHSD. Population Sampling The sampling technique used in this study is the Purposive sampling. Purposive samplingis a sampling method that focuses on particular characteristics of a population that are of interest, which will best enable us to answer our research questions. We choose this type of sampling technique because of many different reasons. We have a large number of students in 4th year HRM at UPHSD who is done taking the catering subject; unfortunately almost half of the populations of fourth year students are irregular students and still taking up there hotel and restaurant practicum which results to a few number of HRM students present at UPHSD. With this reasons we have come up with the decision of using the purposive sampling technique. To get the feedback/responses of those who already underwent the laboratory/practicum, so even though they are not anymore 4th year students, their answers will be substantial to the results of this survey. Respondents/ Participants/ Subjects of the study The research population only included fourth year B. S. HRM students of UPHSD Las Pinas and those who graduated at UPHSD Las Pinas who has taken all the major subjects in HRM with lecture and laboratory classes. Students from all the courses will be the research population. That includes a passing grade in all the subjects taken and must be officially enrolled this semester. Research Instrument The instrument that we have come up with is based on the skills we have gathered from our researched skills and after we have researched for the appropriate tool that will fit to the requirements of this study the researchers consulted with the professors, who are considered experts of the field, for additional necessary information to be included in the research tool used. Gathering of Data The research used the survey method in the form of questionnaires as a primary means obtaining the studentsââ¬â¢ perception on the skills of B. S. HRM in catering. The questionnaires were anchored to know the studentsââ¬â¢ awareness to the catering skills of B. S. HRM students weather they are qualified as a good catering server or not. Statistical Treatment The following statistical tools would be used for the analysis of data gathered by the researcher: 1. Relative frequency is used to express a number of the population or sample having the same trait or characteristic as a percentage of the population size or sample size. The relative frequency is computed using the following formula: [pic] wheref is the frequency and n is the sample size. Relative frequencies would be used in summarizing in frequency distribution tables the profile of respondents. 2. Mean/Arithmetic mean is obtained by adding the observed values and dividing by the number of observed values. The mean is calculated using the following formula: [pic] Where x is the observed value and n is the sample size. The mean would be used to calculate the average numerical response of respondent for each item in the survey questionnaire. 3. Standard deviation indicates the variation among the observed values and their dispersion from the mean. The standard deviation may be computed using the following formula: [pic] wherex is the observed value and n is the sample size. The standard deviation would be used to determine the dispersion of the respondentsââ¬â¢ responses for each item of the survey questionnaire from the mean. 4. The following table would be used in Chapter 3 for the verbal interpretation of means and adjectival description for the catering skills of respondents. Verbal Interpretation of Means for Catering Skills |Mean |Level of Competency | |1. 00 ââ¬â 1. 0 |Poor | |1. 51 ââ¬â 2. 50 |Fair | |2. 51 ââ¬â 3. 50 |Good | |3. 51 ââ¬â 4. 50 |Very Good | |4. 51 ââ¬â 5. 00 |Excellent | 5. The chi-square test would be used for tests of relationship between the catering skills and the profile of respondents, namely, age, gender, and grade in catering subject. The value of the chi-square statist ic is computed using the following formula: [pic] hereO is the observed frequency and E is the expected frequency computed by the following formula: [pic] whereRt is the row total, Ct is the column total, and Gt is the grand total. Chapter 3 PRESENTATION, ANALYSIS, AND INTERPRETATION OF DATA This chapter is the presentation of the data that the researchers were able to collect from their respondents. These data were hereby summarized and presented in tabular form to provide answers to the questions posed by the researchers as indicated in their statement of the problem of which the main focus of the researchers is primarily the skills of B. S. HRM students who took catering subject. 3. 1 PROFILE OF RESPONDENTS The researchers considered three profile of their respondents, namely, age, gender, and grade in their catering subject. The profile of respondents are summarized in the following tables below beginning with the age of respondents. TABLE 1 DISTRIBUTION OF RESPONDENTS BY AGE |Age (Years) |Frequency |Percentage (%) | |16 ââ¬â 20 |89 |89. 0 | |21 ââ¬â 25 |11 |11. 0 | |Total |100 |100. 0 | From the table above, it can be seen that majority of the respondents belong to the first age group, 16 years to 20 years. Specifically, there are 89 respondents, representing 89% of the sample of 100 respondents, whose ages are between 16 years and 20 years. There are 11 respondents, representing 11% of the sample of 100 respondents, with ages between 21 years and 25 years. The distribution of respondents according to their gender is summarized and presented in the following table below. TABLE 2 DISTRIBUTION OF RESPONDENTS BY GENDER |Gender |Frequency |Percentage (%) | |MALE |27 |27. | |FEMALE |73 |73. 0 | |Total |100 |100. 0 | From the table above, it can be seen that majority of the respondents are female. Specifically, there are 73 female respondents, representing 73% of the sample of 100 respondents. There are 27 male respondents, representing 27% of the sample of 100 respondents. The distribution of respondents according to their grade in catering subject is summarized and pres ented in the following table below. TABLE 3 DISTRIBUTION OF RESPONDENTS BY GRADE |Grade |Frequency |Percentage (%) | |2. 75 ââ¬â 2. 00 |39 |39. 0 | |3. 00 |40 |40. 0 | |5. 00 |21 |21. 0 | |Total |100 |100. 0 | From the table above, it can be seen that most of the respondents have grade of 3. 0 in their catering subject. Specifically, there are 40 respondents, representing 40% of the sample of 100 respondents, whose grades in their catering subject are 3. 0. This is followed very closely by 39 respondents, representing 39% of the sample of 100 respondents, whose grades in their catering subject are between 2. 75 and 2. 00. 3. 2 CATERING SKILLS OF RESPONDENTS The different catering skills are listed down in the following tables below as well the level of competence of respondents in each of the skills. The catering skills of respondents are presented according to the age, gender, and grade of respondents in their catering subject. Then, the catering skills of respondents are presented without regard to their profile. TABLE 4 CATERING SKILLS OF RESPONDENTS BY AGE |Catering Skills |Age (Years) | | |16 ââ¬â 20 |21 ââ¬â 25 | | |Mean |SD |Level of |Mean |SD |Level of | | | | |Competence | | |Competence | |Students could manage to record the |4. 60 |0. 58 |Excellent |4. 27 |0. 7 |Very Good | |quantities and weights needed, the | | | | | | | |temperature needs to set in cooking and | | | | | | | |etc. , and the time needs to target either| | | | | | | |in cooking, rendering service, or in a | | | | | | | |work. | | | | | | | |Students can greet, smile and make the |4. 43 |0. 60 |Very Good |4. 73 |0. 7 |Excellent | |customers feel welcome | | | | | | | |Students can respond to the customerââ¬â¢s |4. 34 |0. 56 |Very Good |4. 09 |0. 83 |Very Good | |concerns in a professional manner | | | | | | | |Students can follow all the safety rules |4. 30 |0. 53 |Very Good |4. 55 |0. 69 |Excellent | |and actively ca n prevent accidents. | | | | | | | |Students can stay calm under pressure |4. 37 |0. 63 |Very Good |4. 55 |0. 2 |Excellent | |and can cope with several tasks at once | | | | | | | |Students uses his/her creativity and |4. 38 |0. 61 |Very Good |4. 45 |0. 52 |Very Good | |imagination to make food look good | | | | | | | |Students good communicator, organizer and|4. 40 |0. 63 |Very Good |4. 00 |0. 89 |Very Good | |manager | | | | | | | |Students reliable, responsible, |4. 54 |0. 62 |Excellent |3. 91 |0. 4 |Very Good | |dependable and fulfilling obligations | | | | | | | |Students reading and understanding straightforward |4. 45 |0. 58 |Very Good |4. 73 |0. 47 |Excellent | |written and graphical information, e. g recipes, orders, | | | | | | | |safely signs and notices, labels, instructions on | | | | | | | |equipment | | | | | | | |Students completing forms and records, writing notes, |4. 33 |0. 69 |Very Good |4. 18 |0. 40 |Very Good | |e. g. rders, stock lists, hygiene records, accide nt | | | | | | | |report book, telephone and other messages | | | | | | | |Students speaking and listening ââ¬â talking face-to-face |4. 38 |0. 57 |Very Good |4. 18 |0. 87 |Very Good | |and on the telephone with individuals and groups, e. g, | | | | | | | |colleagues, managers, suppliers, inspectors | | | | | | | |Students can assist with the food preparation and service|4. 31 |0. 65 |Very Good |4. 50 |0. 71 |Very Good | |in other areas of the kitchen | | | | | | | |Students can assist in setting up and serving catering |4. 40 |0. 62 |Very Good |4. 36 |0. 1 |Very Good | |functions | | | | | | | |Students can accept criticism and dealing calmly and |4. 35 |0. 66 |Very Good |4. 55 |0. 69 |Excellent | |effectively with high stress situations | | | | | | | |Students must be able to work in a cooperative manner |4. 38 |0. 57 |Very Good |4. 45 |0. 69 |Very Good | |with Chefs and kitchen staff | | | | | | | |Students have knowledge of principles and processes for |4. 37 |0. 63 |Very Go od |3. 91 |0. 70 |Very Good | |providing customer service. This includes customer needs | | | | | | | |assessment, meeting quality standards of service, and | | | | | | | |evaluation of customer satisfaction | | | | | | | |Students can maintain tables and services area in clean |4. 37 |0. 61 |Very Good |4. 64 |0. 50 |Excellent | |and neat manner | | | | | | | |Students as a commitment to the service values and ethics|4. 35 |0. 66 |Very Good |4. 09 |0. 94 |Very Good | |of the client company | | | | | | | |Students can make sure that the foods are been prepared |4. 36 |0. 59 |Very Good |4. 45 |0. 2 |Very Good | |and are presented according to the establishmentââ¬â¢s | | | | | | | |standards. Maintain the standards for correct | | | | | | | |proportioning and presentation | | | | | | | |Students can coordinate the delivery of food and service |4. 31 |0. 65 |Very Good |4. 45 |0. 52 |Very Good | |items, to guests in pleasant and timely manner. | | | | | | | |Students can follow all safety rules and actively prevent |4. 38 |0. 55 |Very Good |4. 45 |0. 2 |Very Good | |accidents | | | | | | | |OVERALL |4. 39 |0. 07 |Very Good |4. 36 |0. 25 |Very Good | From the table next page it can be seen that among the respondents with age between 16 years and 20 years, the item ââ¬Å"Students could manage to record the quantities and weights needed, the temperature needs to set in cooking and etc. , and the time needs to target either in cooking, rendering service, or in a workâ⬠has the highest average of 4. 60 which means that the level of competence of the respondents with respect to this particular catering skill is ââ¬Å"Excellent. â⬠On the other hand, among the respondents with ages between 16 years and 20 years the item ââ¬Å"Students can follow all the safety rules and actively can prevent accidentsâ⬠has the lowest average of 4. 30 which means that the level of competence of the respondents with respect to this particular catering skill is ââ¬Å"Very Good. â⬠Generally, with an overall average of 4. 39 the catering skills of respondents aged between 16 years and 20 years is ââ¬Å"Very Good. â⬠From the same table it can be seen that among the respondents with age between 21 years and 25 years, the items ââ¬Å"Students can greet, smile and make the customers feel welcomeâ⬠and ââ¬Å"Students reading and understanding straightforward written and graphical information, e. g recipes, orders, safely signs and notices, labels, instructions on equipmentâ⬠have the same highest average of 4. 3 which means that the level of competence of the respondents with respect to these particular ca tering skills is ââ¬Å"Excellent. â⬠On the other hand, among the respondents with ages between 21 years and 25 years the item ââ¬Å"Students have knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards of service, and evaluation of customer satisfactionâ⬠has the lowest average of 3. 91 which means that the level of competence of the respondents with respect to this particular catering skill is ââ¬Å"Very Good. â⬠Generally, with an overall average of 4. 36 the catering skills of respondents aged between 21 years and 25 years is also ââ¬Å"Very Good. â⬠TABLE 5 CATERING SKILLS OF RESPONDENTS BY GENDER Catering Skills |Gender | | |Male |Female | | |Mean |SD |Level of Competence|Mean |SD |Level of Competence| |Students could manage to record the |4. 44 |0. 75 |Very Good |4. 60 |0. 49 |Excellent | |quantities and weights needed, the | | | | | | | |temperature needs to set in cookin g and etc. | | | | | | | |and the time needs to target either in | | | | | | | |cooking, rendering service, or in a work. | | | | | | | |Students can greet, smile and make the |4. 30 |0. 61 |Very Good |4. 52 |0. 58 |Excellent | |customers feel welcome | | | | | | | |Students can respond to the customerââ¬â¢s |4. 33 |0. 55 |Very Good |4. 30 |0. 2 |Very Good | |concerns in a professional manner | | | | | | | |Students can follow all the safety rules and |4. 33 |0. 58 |Very Good |4. 33 |0. 58 |Very Good | |actively can prevent accidents. | | | | | | | |Students can stay calm under pressure and |4. 22 |0. 64 |Very Good |4. 45 |0. 60 |Very Good | |can cope with several tasks at once | | | | | | | |Students uses his/her creativity and |4. 26 |0. 59 |Very Good |4. 44 |0. 0 |Very Good | |imagination to make food look good | | | | | | | |Students good communicator, organizer and |4. 22 |0. 70 |Very Good |4. 41 |0. 66 |Very Good | |manager | | | | | | | |Students reliable, responsible, dep endable |4. 41 |0. 75 |Very Good |4. 49 |0. 60 |Very Good | |and fulfilling obligations | | | | | | | |Students reading and understanding |4. 37 |0. 6 |Very Good |4. 52 |0. 58 |Excellent | |straightforward written and graphical | | | | | | | |information, e. g recipes, orders, safely | | | | | | | |signs and notices, labels, instructions on | | | | | | | |equipment | | | | | | | |Students completing forms and records, |4. 11 |0. 70 |Very Good |4. 38 |0. 4 |Very Good | |writing notes, e. g. orders, stock lists, | | | | | | | |hygiene records, accident report book, | | | | | | | |telephone and other messages | | | | | | | |Students speaking and listening ââ¬â talking |4. 37 |0. 56 |Very Good |4. 36 |0. 63 |Very Good | |face-to-face and on the telephone with | | | | | | | |individuals and groups, e. , colleagues, | | | | | | | |managers, suppliers, inspectors | | | | | | | |Students can assist with the food preparation|4. 15 |0. 60 |Very Good |4. 40 |0. 66 |Very Good | |and service in other areas of the kitchen | | | | | | | |Students can assist in setting up and serving|4. 22 |0. 64 |Very Good |4. 47 |0. 63 |Very Good | |catering functions | | | | | | | |Students can accept criticism and dealing |4. 30 |0. 61 |Very Good |4. 40 |0. 8 |Very Good | |calmly and effectively with high stress | | | | | | | |situations | | | | | | | |Students must be able to work in a |4. 41 |0. 57 |Very Good |4. 38 |0. 59 |Very Good | |cooperative manner with Chefs and kitchen | | | | | | | |staff | | | | | | | |Students have knowledge of principles and processes for |4. 19 |0. 62 |Very Good |4. 37 |0. 66 |Very Good | |providing customer service. This includes customer needs | | | | | | | |assessment, meeting quality standards of service, and | | | | | | | |evaluation of customer satisfaction | | | | | | | |Students can maintain tables and services area in clean and |4. 11 |0. 58 |Very Good |4. 51 |0. 58 |Excellent | |neat manner | | | | | | | |Students as a commitment to the service values and ethics of |4. 30 |0. 72 |Very Good |4. 33 |0. 71 |Very Good | |the client company | | | | | | | |Students can make sure that the foods are been prepared and |4. 44 |0. 58 |Very Good |4. 34 |0. 3 |Very Good | |are presented according to the establishmentââ¬â¢s standards. | | | | | | | |Maintain the standards for correct proportioning and | | | | | | | |presentation | | | | | | | |Students can coordinate the delivery of food and service |4. 07 |0. 62 |Very Good |4. 42 |0. 62 |Very Good | |items, to guests in pleasant and timely manner. | | | | | | | |Students can follow all safety rules and actively prevent |4. 48 |0. 51 |Very Good | 4. 36 |0. 1 |Very Good | |accidents | | | | | | | |OVERALL |4. 29 |0. 12 |Very Good |4. 42 |0. 08 |Very Good | From the table next page it can be seen that among the male respondents, the item ââ¬Å"Students can follow all safety rules and actively prevent accidentsâ⬠has the highest average of 4. 48 which means that the level of competence of male respondents with respect to this particular catering skill is ââ¬Å"Very Good. â⬠On the other hand, among the male respondents the item ââ¬Å"Students can coordinate the delivery of food and service items, to guests in pleasant and timely mannerâ⬠has the lowest average of 4. 7 which means that the level of competence of male respondents with respect to this particular catering skill is ââ¬Å"Very Good. â⬠Generally, with an overall average of 4. 29 the catering skills of male respondents are ââ¬Å"Very Good. â⬠From the same table it can be seen that among the female respondents, the item ââ¬Å"Students c ould manage to record the quantities and weights needed, the temperature needs to set in cooking and etc. , and the time needs to target either in cooking, rendering service, or in a workâ⬠have the same highest average of 4. 60 which means that the level of competence of female respondents with respect to this particular catering skill is ââ¬Å"Excellent. â⬠On the other hand, among the female respondents the item ââ¬Å"Students can respond to the customerââ¬â¢s concerns in a professional mannerâ⬠has the lowest average of 4. 30 which means that the level of competence of female respondents with respect to this particular catering skill is ââ¬Å"Very Good. â⬠Generally, with an overall average of 4. 42 the catering skills of female respondents are ââ¬Å"Very Good. â⬠TABLE 6 CATERING SKILLS OF RESPONDENTS BY GRADE IN CATERING SUBJECT |Catering Skills |Grade | | |2. 75 ââ¬â 2. 00 |3. 0 | | | |Mean |SD |Level of Competence | |Students could manage to record the quantities and weights needed, the temperature needs to |4. 56 |0. 57 |Excellent | |set in cooking and etc. , and the time needs to target either in cooking, rendering service, | | | | |or in a work. | | | | |Students can greet, smile and make the customers feel welcome |4. 46 |0. 59 |Very Good | |Students can respond to the customerââ¬â¢s concerns in a professional manner |4. 31 |0. 60 |Very Good | |Students can follow all the safety rules and actively can prevent accidents. |4. 33 |0. 5 |Very Good | |Students can stay calm under pressure and can cope with several tasks at once |4. 39 |0. 62 |Very Good | |Students uses his/her creativity and imagination to make food look good |4. 39 |0. 60 |Very Good | |Students good communicator, organizer and manager |4. 36 |0. 67 |Very Good | |Students reliable, responsible, dependable and fulfilling obligations |4. 47 |0. 64 |Very Good | |Students reading and understanding straightforward written and graphical information, e. g |4. 48 |0. 8 |Very Good | |recipes, orders, safely signs and notices, labels, instructions on equipment | | | | |Students completing forms and records, writing notes, e. g. orders, stock lists, hygiene |4. 31 |0. 66 |Very Good | |records, accident report book, telephone and other messages | | | | |Students speaking and listening ââ¬â talking face-to-face and on the telephone with individuals|4. 36 |0. 61 |Very Good | |and groups, e. g, colleagues, managers, suppliers, inspectors | | | | |Students can assist with the food preparation and service in other areas of the kitchen |4. 33 |0. 5 |Very Good | |Students can assist in setting up and serving catering functions |4. 40 |0. 64 |Very Good | |Students can accept criticism and dealing calmly and effectively with high stress |4. 37 |0. 66 |Very Good | |situations | | | | |Students must be able to work in a cooperative manner with Chefs and kitchen staff |4. 39 |0. 58 |Very Good | |Students has knowledge of principles and processes for providing customer service. This |4. 32 |0. 5 |Very Good | |includes customer needs assessment, meeting quality standards of service, and evaluation of | | | | |customer satisfaction | | | | |Students can maintain tables and services area in clean and neat manner |4. 40 |0. 60 |Very Good | |Students as a commitment to the service values and ethics of the client co mpany |4. 32 |0. 71 |Very Good | |Students can make sure that the foods are been prepared and are presented according to the |4. 37 |0. 61 |Very Good | |establishmentââ¬â¢s standards. Maintain the standards for correct proportioning and presentation| | | | |Students can coordinate the delivery of food and service items, to guests in pleasant and |4. 33 |0. 64 |Very Good | |timely manner. | | | |Students can follow all safety rules and actively prevent accidents |4. 39 |0. 58 |Very Good | |OVERALL |4. 38 |0. 06 |Very Good | From the table above it can be seen that the item ââ¬Å"Students could manage to record the quantities and weights needed, the temperature needs to set in cooking and etc. , and the time needs to target either in cooking, rendering service, or in a workâ⬠has the highest average of 4. 56 which means that the level of competence of respondents with grades in catering subject of 5. 00 and with respect to this particular catering skill is ââ¬Å"Excellent. â⬠On the other hand, the items ââ¬Å"Students can respond to the customerââ¬â¢s concerns in a professional mannerâ⬠and ââ¬Å"Students completing forms and records, writing notes, e. g. orders, stock lists, hygiene records, accident report book, telephone and other messagesâ⬠have the same lowest average of 4. 31 which means that the level of competence of respondents with respect to these particular catering skill are ââ¬Å"Very Good. â⬠Generally, with an overall average of 4. 38 the respondents with grades in catering subject of 5 . 00 claim that their catering skills are ââ¬Å"Very Good. â⬠The following table below summarizes and presents the catering skills of respondents by age in terms of their level of competence. TABLE 8 CATERING SKILLS OF RESPONDENTS BY AGE: SUMMARY Age (Years) |Catering Skills | | |Good |Very Good |Excellent | | |Frequency |Percentage |Frequency |Percentage |Frequency |Percentage | |16 ââ¬â 20 |2 |100. 00 |52 |86. 67 |35 |92. 11 | |21 ââ¬â 25 |0 |0. 00 |8 |13. 33 |3 |7. 89 | |Total |2 |100. 00 |60 |100. 00 |38 |100. 00 | From the table above that majority of the respondents with ages between 16 years and 20 years have ââ¬Å"Very Goodâ⬠catering skills. Specifically, 52 respondents with ages between 16 years and 20 years, representing 86. 67% of the total of 60 respondents with ââ¬Å"Very Goodâ⬠catering skills, have ââ¬Å"Very Goodâ⬠catering skills. From the same table above that most of the respondents with ages between 21 years and 25 years have also ââ¬Å"Very Goodâ⬠catering skills. Specifically, 8 respondents with ages between 21 years and 25 years, representing 13. 33% of the total of 60 respondents with ââ¬Å"Very Goodâ⬠catering skills, have ââ¬Å"Very Goodâ⬠catering skills. The following table below summarizes and presents the catering skills of respondents by gender in terms of their level of competence. TABLE 9 CATERING SKILLS OF RESPONDENTS BY GENDER: SUMMARY Gender |Catering Skills How to cite The Catering Skills of Uphsd, Essay examples
Tuesday, April 28, 2020
To Kill A Mocking Bird Essays (291 words) - To Kill A Mockingbird
To Kill A Mocking Bird To Kill A Mockingbird: Plot Line This book starts out with a simple plot being narrated by Scout. Through the first 7 or 8 chapters, a load of descriptions and short stories are told to get a realistic picture of what life is like living in Maycomb County. Only minor events occur such as the introduction of all the characters, Gem and Scout meeting a new friend Dill, Scout attending school, and probably the biggest: the introduction and old wives tales about the mysterious neighbor Boo Radley. Some small events that increase the suspense were Gem's pants being mended by an unknown person, and during a local fire, a blanket wrapped around Scout by a stranger. After the reader gets a true feel for life in the South, the action starts to pick up. One day during school, a fellow classmate of Scout calls Atticus a Niger lover. Scout is confused and asks her father what that means. This leads into the discovery of a big trial that is going to occur which is about Atticus defending a black man named Tom Robinson. Gem and Scout become even more suspicious after they see a lynch mob try to attack Atticus and Tom, but Scout luckily comes to the rescue. As the book progresses, the actual trial starts. The children sit with the Negroes for the final day, and listen to the verdict of guilty. Later, Bob Ewell threatens Atticus that he will get revenge. Finally, as Gem and Scout are walking home alone from a play one night, Bob Ewell attacks them and tries to kill the children. Thankfully, Scout and Gem are saved by a mysterious man who turns out to be Arthur Boo Radley. Book Reports
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